To Live Your Brand is to understand, manage and replicate positive behaviors among employees that improve their overall attitudes and productivity ultimately translating into greater customer satisfaction. With consistent reinforcement through peer-to-peer recognition and influence, your brand strategy will come to life through the actions of your employees across multiple touch points of your brand. Actions that are aligned to your values and most importantly, business goals.
Introducing PotentialPoint™
Because Potential Point impacts both the customer and employee experience, it plays a critical role in how Vocii assists you to generated your desired brand results. When employees understand what brand behaviors look like and how they'll be recognized (perhaps even rewarded) for living it, they'll be more likely to go above and beyond what's merely expected of them. Thus improving engagement and with a 90% influence rate among peers.
It's become an indispensable asset for clients within the Fortune 25 to small and medium businesses.
"We’re very excited about Potential Point and impressed with its ability to drive results. The reality of being able to gauge our teams' performance through behaviors directly tied to business outcomes is Brand Management 3.0. The more employees see managers and peers recognized and appreciated for going above and beyond, the higher the likelihood that others will want their story told and repeat best practices. The domino effect for this application has no bounds." ~ Heather Polivka, UnitedHealth Group, a Fortune 21 Company
Proven Return on Investment
- Increased Revenue
- Increased customer loyalty and referrals
- Increased employee productivity and referrals
- Replicated behaviors of top performer throughout your workforce
- Dramatically improved recruitment, sales and customer service compliance
- Lowered Costs
- More effective, less costly communications and employee training
- Decreased employee recognition costs
- Improved recruitment processes
- Reduced turnover
- Improved Employee Performance
- Employees gain greater management visibility leading to improved performance
- Managers improve annual performance reviews with consistent reporting and measurement
- Contemporary business intelligence
Start Living Your Brand and improving business results. Contact Vocii for a customized demo.
© 2009 – 2010 Vocii, LLC. All Rights Reserved. © 2000 – 2010 Brand Integrity Inc. All Rights Reserved. Potential Point™ software is owned by Brand Integrity Inc. and protected under U.S. Patent Law Article 35 U.S.C. 271. Any attempt to copy or reproduce in whole or part, may be subject to legal action.
